Thank you for visiting the Islamic Mashoor (the "Website"). At our online shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data. By using our Website, you consent to the practices described in this policy.

 

1. Information Collection

 

We may collect personal information when you voluntarily provide it to us while browsing or making a purchase on our Website. This information may include but is not limited to:

 

Name: To personalize your shopping experience and address you correctly.

Contact details (email address, phone number, shipping address): To process your orders, send order updates, and deliver your purchases.

Payment information (credit/debit card details): To facilitate secure and smooth transactions.

Order history: To assist you with order tracking, returns, and provide customer support.

Preferences and interests: To personalize product recommendations and promotions based on your preferences.

Any other information you provide to us voluntarily: This may include feedback, reviews, or survey responses that help us improve our products and services.

 

2. Use of Information

 

The information we collect is used for the following purposes:

 

Order Processing: To process and fulfil your orders and transactions, communicate with you regarding your purchases, and address any issues related to your order.

Customer Support: To provide effective customer support and assistance with inquiries or concerns you may have.

Personalization: To offer a personalized shopping experience, including product recommendations, tailored promotions, and relevant content based on your preferences.

Improvement of Services: To analyse user behaviours and preferences, identify trends, and make data-driven decisions to enhance our products, services, and Website functionality.

Marketing Communications: To send you promotional emails about new products, special offers, and events that we believe may be of interest to you. You can opt-out of these emails at any time by following the unsubscribe instructions provided in the email.

Legal Obligations: To comply with applicable legal obligations, such as tax reporting or fraud prevention.

Research and Analytics: To conduct research and analytics to better understand customer preferences, trends, and demographics, and improve our business strategies.

 

3. Data Security

 

We take data security seriously and implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure socket layer technology (SSL), and regular security audits. However, please note that no transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee the absolute security of your data.

 

 

4. Disclosure of Information

 

We may share your personal information with third parties in the following circumstances:

 

Service Providers: We may engage trusted third-party service providers to assist us in various aspects of our business operations, such as payment processing, order fulfilment, shipping, or customer support. These service providers are obligated to maintain the confidentiality and security of your information.

 

Legal Compliance: We may disclose your information if required by law, court order, or government request. This includes cooperating with law enforcement agencies or other regulatory authorities to protect the rights, property, or safety of our customers or others.

 

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will take reasonable steps to ensure that your personal information remains protected and is used in a manner consistent with this Privacy Policy.

 

5. Third-Party Links

 

Our Website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit through our links before providing any personal information.

 

6. Cookies and Tracking Technologies

 

We use cookies and other tracking technologies to enhance your browsing experience, analyse usage patterns, and improve our services. Cookies are small data files that are placed on your device when you visit our Website. They allow us to remember your preferences, track your interactions with the Website, and gather information about your browsing habits. You can manage your cookie preferences through your browser settings. For more information, please review our [Cookie Policy].

 

7. Age of Consent

 

By using our Website, you affirm that you are of legal age in your jurisdiction or that you have obtained the consent of your parent or guardian to use our services.

 

8. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective when posted on this page. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

 

9. Your Rights

 

As a user of our Website, you have certain rights regarding your personal information:

 

Access: You have the right to request access to the personal information we hold about you.

 

Correction: You have the right to request the correction of any inaccurate or incomplete personal information we have about you.

 

Deletion: You have the right to request the deletion of your personal information under certain circumstances.

 

Objection: You have the right to object to the processing of your personal information, including for marketing purposes.

 

Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

 

To exercise any of these rights or if you have any questions, concerns, or requests related to this Privacy Policy or the management of your personal information, please contact us at [insert contact details].

 

10. International Transfers

 

Our Website is accessible worldwide, and your personal information may be transferred to, stored, and processed in countries outside of your own. By using our services, you consent to the transfer of your personal information to these countries, which may have different data protection laws from those in your country.

 

11. Retention Period

 

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

12. Consent

 

By using our Website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

 

9. Contact Us

 

If you have any questions, concerns, or requests related to this Privacy Policy or the management of your personal information, please contact us at info@mashoor.co.uk.